Frequently Asked Questions

Get answers to common questions about Retouch.

Most clients schedule a retouch every 4 to 8 weeks, depending on hair growth, contrast and personal preference. We'll recommend timing during consultation to maintain seamless roots without over-processing hair.

No. A retouch focuses on matching and applying color only to regrowth, preserving the existing shade through the lengths. If you want a tone refresh or overall change, we may suggest a gloss, toner, or full color service instead.

Appointments vary by density and technique, but most retouches take 30 to 60 minutes. This includes consultation, precise color matching, application, and short processing time. Plan for slightly longer if extensive blending or additional services are requested.

Yes. Our skilled colorists perform careful shade-matching using consultations and samples to duplicate your current tone. If ends have faded, we may recommend a gloss or toner to harmonize the overall color for a perfectly blended result.

Yes, with proper precautions. For extensions we avoid direct dye on bonded areas and use gentle formulas or recommend coloring before install. For locs we target natural regrowth and use careful application. Always disclose extensions or locs at booking.

Generally we prefer hair that hasn't been freshly washed—natural scalp oils help protect skin and improve color adherence. Aim for 24-48 hours without shampoo. Follow your stylist's specific pre-appointment instructions for best results.